Touchless Bathroom Tap

Touchless Bathroom Tap

FAQ

Q1: What is the Warranty for the faucets ?

A1: For the faucets,we have 3 years warranty.If any quality problems on our side were found in this period,we will send you the replacement in your next new order .

Q2: What is your MOQ ?

A2: 100pcs each model while we accept less quantity at the beginning of our cooperation so that you can test our product quality before normal order.

Q3 : What type of cartridges you provide and the lifetime ?

A3 : We provide ceramic cartridges mainly including : Spain Sedal & Taiwan KCG Cartridge : 500,000 times open and close ;

Local Cartridge : 200,000 times open and close .

Q4 : What about the delivery time ?

A4 : It takes about 15 days for trial order quantity less than 1000pcs ,About 25 days for 20ft ; about 30 days for 40ft .

Q5 : How can we get sample to check quality ? And how many days ?

A5 : You can order one or few pcs sample to check our product quality firstly. It can be ready within 3 days once we receive the sample payment.

Q6 : Do you charge for samples and freight ?

A6 : As per our company policy ,the samples and freight will be on customer's account while sample charges will be returned to you in your First official order.

Q7 : Is there cheap shipping cost to import to our country ?

A7 : For small order,express will be best ; For bulk order ,sea shipment is the best but takes longer time ; For urgent orders,we suggest by air.

Q8 : Can we get support if we have our own market position ?

A8 : Please inform us your detailed schedule on your market demand.

We will discuss and propose helpful suggestion for you to find the best solution .